Shipping policy

SHIPPING POLICY

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, processing may be delayed slightly. We will notify you if there is a significant delay.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

•⁠  ⁠Netherlands: 2–5 business days
•⁠  ⁠Belgium & Germany: 3–7 business days
•⁠  ⁠Rest of EU: 4–10 business days

Delivery times are estimates only and are not guaranteed.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your delivery.

Delays

STRIVIA is not responsible for delays caused by shipping carriers, customs, or other external factors beyond our control.

Incorrect Address

It is the customer’s responsibility to ensure that all shipping information is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Stolen Packages

STRIVIA is not responsible for lost or stolen packages marked as “delivered” by the carrier. If you experience an issue, please contact the shipping carrier first, then contact us for assistance.

Contact

For any questions regarding shipping, please contact us at:
striviastudios@gmail.com